{"id":632,"date":"1999-09-06T12:00:00","date_gmt":"1999-09-06T12:00:00","guid":{"rendered":"https:\/\/care-givers.com\/articles\/state-ombudsmen\/"},"modified":"2021-06-29T21:17:35","modified_gmt":"2021-06-29T21:17:35","slug":"state-ombudsmen","status":"publish","type":"post","link":"https:\/\/care-givers.com\/articles\/state-ombudsmen\/","title":{"rendered":"State Ombudsmen"},"content":{"rendered":"

Updated September 6, 2002 <\/b><\/p>\n

An Ombudsman is an advocate for residents of nursing homes, board and care homes, and assisted living. Ombudsmen provide information about how to find a facility and what to do to get quality care. They are trained to resolve problems. If you want, the ombudsman can assist you with complaints. However, unless you give the ombudsman permission to share your concerns, these matters are kept confidential.<\/p>\n

Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long term care system. To find the ombudsman nearest you, contact your State Ombudsman office.<\/p>\n

Alabama<\/b>
\nMs. Marie Tomlin
\nState LTC Ombudsman
\nAlabama Commission on Aging
\n770 Washington Avenue
\nRSA Plaza, Suite 470
\nMontgomery, AL 36130
\n(334)242-5743
\nFAX: (334)242-3862<\/p>\n

Alaska<\/b>
\nKim Kline
\nState LTC Ombudsman
\nOlder Alaskans Commission
\n3601 C Street Suite 260
\nAnchorage, AK 99503-5209
\nIn Anchorage: 269-5290
\nIn
\nJuneau: 465-4970
\nElsewhere in Alaska: 1-800-478-2624
\nOut of State: 907-269-5290<\/p>\n

Arizona<\/b>
\nCatherine Hannen
\nState Long-Term Care Ombudsman
\nAging and Adult Administration
\nDepartment of Economic Security
\n1789 West Jefferson – 950A
\nPhoenix, AZ 85007
\n(602) 542-4446
\nFAX: (602) 682-8706<\/p>\n

Arkansas<\/b>
\nAlice Ahart
\nState Long-Term Care Ombudsman
\nArkansas Division of Aging & Adult Services
\nP.O. Box 1437, Slot 1412
\nLittle Rock, AR 72201-1437
\n(501) 682-2441
\nFAX: (501) 682-8155<\/p>\n

California<\/b>
\nMs. Beth A. Mann
\nState LTC Ombudsman
\nCA Department on Aging
\n1600 K Street
\nSacramento, CA 95814 Work:
\n(916)323-6681 FAX:
\n(916)323-7299<\/p>\n

Colorado<\/b>
\nVirginia Fraser & Jan Meyers
\nState Long-Term Care Ombudsmen
\nThe Legal Center
\n455 Sherman St. Suite 130
\nDenver, CO 80203
\n(303) 722-0300 Ext. 217
\nFAX: (303) 722-0720<\/p>\n

Connecticut<\/b>
\nTeresa Cusano
\nActing State Long-Term Care Ombudsman
\nDepartment on Aging
\n25 Sigourney Street – 10th Floor
\nHartford, CT 06106-5033
\n(860) 424-5200 ext. 5221
\nFAX: (860) 424-4966<\/p>\n

Delaware<\/b>
\nMr. Tim Hoyle State
\nLTC Ombudsman
\nDivision of Services for Aging & Adults
\n1901 North Dupont Highway
\nMain Admin. Bldg. Annex
\nNew Castle, DE 19720
\n(302)577-4791
\nFAX: (302)577-4793<\/p>\n

District of Columbia<\/b>
\nBeverly Bryant
\nState Long-Term Care Ombudsman :AARP –
\nLegal Counsel for the Elderly
\n601 E Street, N.W., 4th Fl., Bldg. A
\nWashington, DC 20049
\n(202)434-2140
\nFAX: (202) 434-6424<\/p>\n

Florida<\/b>
\nSteve Rachin, Esquire
\nState Long-Term Care Ombudsman
\nFlorida State LTC Ombudsman Council
\n600 South Calhoun Street Suite 270
\nTallahassee, FL 32301
\n(850) 488-6190 FAX:
\n(850) 488-5657<\/p>\n

Georgia<\/b>
\nBecky Kurtz, Esquire
\nState Long-Term Care Ombudsman
\nDivision of Aging Services
\n2 Peachtree St. NW, Suite 36-233
\nAtlanta, GA 30303-3142
\n(888) 454-5826 FAX:
\n(404) 463-8384<\/p>\n

Hawaii<\/b>
\nJohn McDermott
\nState LTC Care Ombudsman
\nExecutive Office on Aging
\nOffice of the Governor
\n250 South Hotel Street Suite 109
\nHonolulu, HI 96813-2831
\n(808) 586-0100
\nFAX: (808) 586-0185<\/p>\n

Idaho<\/b>
\nCathy Hart
\nState Long-Term Care Ombudsman
\nIdaho Commission on Aging
\nP.O. Box 83720 3380
\nAmerican Terrace, Suite 1
\nBoise, ID 83720-0007
\n(208) 334-3833
\nFAX: (208) 334-3033<\/p>\n

Illinois<\/b>
\nBeverly Rowley & Nenya Johnson
\nState Long-Term Care Ombudsmen
\nIllinois Department on Aging
\n421 E. Capitol Ave., Suite 100
\nSpringfield, IL 62701-1789
\n(217) 785-3143
\nFAX: (217) 524-9644<\/p>\n

Indiana<\/b>
\nArlene Franklin
\nState Long-Term Care Ombudsman
\nIndiana Div. of Aging & Reha. Services
\n402 W. Washington St., I
\nndianapolis, IN 46204
\n(317) 232-7134
\nFAX: (317) 232-7867<\/p>\n

Iowa<\/b>
\nMs. Debi Meyers
\nState LTC Ombudsman
\nIowa Department of Elder Affairs
\nClemens Building
\n200 10th Street Des Moines,
\nIA 50309-3609
\n(515)281-8643
\nFAX: (515)281-4036<\/p>\n

Kansas<\/b>
\nMr. Matthew Hickam
\nState LTC Ombudsman
\nKansas Office of the State
\nLTC Ombudsman Program
\n610 SW 10th Street, 2nd FL
\nTopeka, KS 66612-1616
\n(785)296-3017
\nFAX: (785)296-3916<\/p>\n

Kentucky<\/b>
\nBrenda Rice
\nState Long-Care Ombudsman
\nDivision of Family\/Children Services
\n275 E.Main St., 5th Floor
\nFrankfort, KY 40621
\n(502) 564-6930
\nFAX: (502) 564-4595<\/p>\n

Louisiana<\/b>
\nLinda Sadden
\nState Long-Term Care Ombudsman
\nLouisiana Governor’s Office of Elderly Affairs
\n412 N. 4th Street, 3rd Floor
\nP.O. Box 80374
\nBaton Rouge, LA 70802
\n(225)342-7100
\nFAX: (225)342-7144<\/p>\n

Maine<\/b>
\nBrenda Gallant
\nState Long-Term Care Ombudsman
\nMaine State Long Term Care Ombudsman Program
\n1 Weston Court
\nP.O. Box 128
\nAugusta, ME 04332
\n(207)621-1079
\nFAX: (207)621-0509<\/p>\n

Maryland<\/b>
\nMs. Patricia Bayliss
\nState LTC Ombudsman
\nMaryland State Department of Aging
\n301 W. Preston Street Room 1007
\nBaltimore, MD 21201
\n(410)767-1074
\nFAX: (410)333-7943<\/p>\n

Massachusetts<\/b>
\nMary McKenna
\nState Long-Term Care Ombudsman
\nExecutive Office of Elder Affairs
\n1 Ashburton Place, 5th floor
\nBoston, MA 02108-1518
\n(617) 727-7750 FAX:
\n(617) 727-9368<\/p>\n

Michigan<\/b>
\nMarguerette Schervish
\nState Long-Term Care Ombudsman
\nCitizens for Better Care
\n4750 Woodward Ave. Suite 410
\nDetroit, MI 48201-3908
\n(313) 832-6387
\nFAX: (313) 832-7407<\/p>\n

Minnesota<\/b>
\nSharon Zoesch
\nState Long-Term Care Ombudsman
\nOffice of Ombudsman for Older Minnesotans
\n121 East Seventh Place Suite 410
\nSt. Paul, MN 55101
\n(651) 296-0382
\nFAX: (651) 297-5654<\/p>\n

Mississippi<\/b>
\nMs. Aniece McLemore
\nState LTC Ombudsman
\nMississippi Division of Aging\/Adult Services
\n750 North State Street
\nJackson, MS 39202
\n(601)359-4929
\nFAX: (601)359-4970<\/p>\n

Missouri<\/b>
\nCarol Scott
\nState Long-Term Care Ombudsman
\nDivision on Aging Department of Social Services
\nP.O. Box 1337
\nJefferson City, MO 65102-1337
\n(800) 309-3282
\nFAX: (573) 751-8687<\/p>\n

Montana<\/b>
\nMs. Robin Homan
\nState LTC Ombudsman
\nMontana Department of Health & Human Services
\nSenior & LTC Division
\nP.O. Box 4210 111
\nSanders Helena, MT 59604-4210
\n(406)444-4077
\nFAX: (406)444-7743<\/p>\n

Nebraska<\/b>
\nCindy Kadavy
\nState Long-Term Care Ombudsman
\nHealth and Human Service System
\nDivision of Aging Services
\nP.O. Box 95044 301
\nCentennial Mall-South
\nLincoln, NE 68509-5044
\n(402) 471-2307
\nFAX: (402) 471-4619<\/p>\n

Nevada<\/b>
\nGilda Johnstone
\nState Long-Term Care Ombudsman
\nDivision for Aging Services
\n445 Apple Street, # 104
\nReno, NV 89502
\n(702) 486-3545
\nFAX: (702) 486-3572<\/p>\n

New Hampshire<\/b>
\nJudith Griffin
\nState Long-Term Care Ombudsman
\nDivision of Elderly & Adult Services
\n129 Pleasant St.,
\nConcord, NH 03301-3857
\n(603) 271-4375
\nFAX: (603) 271-4771<\/p>\n

New Jersey<\/b>
\nWilliam Isele
\nState Long-Term Care Ombudsman
\nfor Institutionalized Elderly
\nP.O.Box 807
\nTrenton, NJ 08625-0807
\n(609) 588-3614
\nFax (609) 588-3365<\/p>\n

New Mexico<\/b>
\nMr. Agapito Silva
\nState LTC Ombudsman
\nNew Mexico State Agency on Aging
\n1410 San Pedro NE
\nAlbuquerque, NM 87110
\n(505)255-0971
\nFAX: (505)255-5602<\/p>\n

New York<\/b> <\/b>
\nFaith Fish
\nState Long-Term Care Ombudsman
\nOffice for the Aging
\n2 Empire State Plaza Agency Bldg. #2
\nAlbany, NY 12223-0001
\n(518) 474-0108
\nFAX: (518) 474-7761<\/p>\n

North Carolina<\/b>
\nWendy Sause
\nState Long-Term Care Ombudsman
\nDivision of Aging
\n2101 Mail Service Center
\nRaleigh, NC 27699-2101
\n(919) 733-8395 FAX:
\n(919) 715-0868<\/p>\n

North Dakota<\/b>
\nHelen Funk
\nState Long-Term Care Ombudsman
\nAging Services Division
\nDepartment of Human Services
\n600 South 2nd Street Suite 1C
\nBismarck, ND 58504
\n(701) 328-8910
\nFAX: (701) 328-8989<\/p>\n

Ohio<\/b>
\nBeverley Laubert
\nState Long-Term Care Ombudsman
\nDepartment of Aging
\n50 West Broad Street 9th Floor
\nColumbus, OH 43215-3363
\n(614) 644-7922
\nFAX: (614) 644-5201<\/p>\n

Oklahoma<\/b>
\nEsther Houser
\nState Long-Term Care Ombudsman
\nAging Services Division Department of Human Services
\n312 N.E. 28th Street Suite 109
\nOklahoma City, OK 73105
\n(405) 521- 6734
\nFAX: (405) 521-2086<\/p>\n

Oregon<\/b>
\nMeredith A. Cote, Esquire
\nState Long-Term Care Ombudsman
\nOffice of the Long Term Care Ombudsman
\n3855 Wolverine NE Suite 6
\nSalem, OR 97305-1251
\n(503) 378-6533
\nFAX: (503) 373-0852<\/p>\n

Pennsylvania<\/b>
\nCynthia F. Boyne
\nState LTC Ombudsman
\nPennsylvania Department of Aging
\n555 Walnut Street, 5th Floor
\nP.O. Box 1089
\nHarrisburg, PA 17101
\n(717)783-7247
\nFAX: (717)783-3382<\/p>\n

Puerto Rico<\/b>
\nNorma Venegas
\nState Long-Term Care Ombudsman
\nGovernor’s Office for Elder Affairs
\nCall Box 50063
\nOld San Juan Station
\nSan Juan, Puerto Rico 00902
\n(787)725-1515
\nFAX: (787)721-6510<\/p>\n

Rhode Island<\/b>
\nRoberta Hawkins
\nState Long-Term Care Ombudsman
\nAlliance for Better Long Term Care
\n422 Post Road Suite 204
\nWarwick, RI 02888
\n(401) 785-3340 FAX:
\n(401) 785-3391<\/p>\n

South Carolina<\/b>
\nJon Cook State Long-Term Care Ombudsman
\nDivision on Aging
\n1801 Main St. P.O. Box 8206
\nColumbia, SC 29202-8206
\n(803) 898-2580
\nFAX: (803) 898-4513<\/p>\n

South Dakota<\/b>
\nJeff Askew
\nState Long-Term Care Ombudsman
\nOffice of Adult Services and Aging
\n700 Governors Drive
\nPierre, SD 57501-2291
\n(605) 773-3656
\nFAX: (605) 773-6834<\/p>\n

Tennessee<\/b>
\nAdrian D. Wheeler
\nState Long-Term Care Ombudsman
\nCommission on Aging
\nAndrew Jackson Building,
\n500 Deaderick Street 9th Floor
\nNashville, TN 37243-0860
\n(615) 741-2056
\nFAX: (615) 741-3309<\/p>\n

Texas<\/b>
\nJohn Willis
\nState Long-Term Care Ombudsman
\nDepartment on Aging
\n4900 North Lamar Blvd. 4th Floor
\nP.O. Box 12786
\nAustin, TX 78751-2316
\n(512) 424-6840
\nFAX: (512) 424-6890<\/p>\n

Utah<\/b>
\nChad McNiven
\nState Long-Term Care Ombudsman
\nDivison of Aging & Adult Services
\nDepartment of Social Services
\n120 North, 200 West, Room 401
\nSalt Lake City, UT 84103
\n(801) 538-3924
\nFAX: (801) 538-4395<\/p>\n

Vermont<\/b>
\nMs. Jacqueline Majoros, Esquire
\nState LTC Ombudsman
\nVermont Legal Aid, Inc.
\n264 N. Winooski
\nP.O. Box 1367
\nBurlington, VT 05402
\n(802)863-5620
\nFAX: (802)863-7152<\/p>\n

Virginia<\/b>
\nMark Miller
\nState Long Term Care Ombudsman
\nVirginia Association of Area Agencies on Aging
\n530 East Main Street, Suite 428
\nRichmond, VA 23219
\n(804) 644-2923
\nFAX: (804) 644-5640<\/p>\n

Washington<\/b>
\nKary Hyre
\nState Long-Term Care Ombudsman
\nSouth King County Multi-Service Center
\n1200 South 336th Street
\nP.O. Box 23699
\nFederal Way, WA 98093
\n(253)838-6810
\nFAX: (253)874-7831<\/p>\n

West Virginia<\/b>
\nMr. Larry Medley
\nState LTC Ombudsman
\nWest Virginia Commission on Aging
\n1900 Kanawha Boulevard East Bldg.
\n#10 Hall, Grove
\nCharleston, WV 25309
\n(304)558-3317
\nFAX: 304-558-0004<\/p>\n

Wisconsin<\/b>
\nGeorge Potaracke
\nState Long-Term Care Ombudsman
\nBoard on Aging and Long Term Care
\n214 North Hamilton Street
\nMadison, WI 53703-2118
\n(608) 266-8945 Ext. DIR
\nFAX: (608) 261-6570<\/p>\n

Wyoming<\/b>
\nDeborah Alden
\nState Long-Term Care Ombudsman
\nWyoming Senior Citizens, Inc.
\n756 Gilchrist
\nP.O.Box 94
\nWheatland, WY 82201
\n(307) 322-5553
\nFAX: (307) 322-3283<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

State ombudsmen listed with addresses, phone numbers, emails and web sites where available.<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,7,30],"tags":[],"ppma_author":[38],"class_list":["post-632","post","type-post","status-publish","format-standard","hentry","category-eldercare","category-financial-insurance-legal-matters","category-respite-coalitions-services"],"authors":[{"term_id":38,"user_id":6,"is_guest":0,"slug":"gail-mitchell","display_name":"Gail Mitchell","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/care-givers.com\/articles\/wp-json\/wp\/v2\/posts\/632","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/care-givers.com\/articles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/care-givers.com\/articles\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/care-givers.com\/articles\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/care-givers.com\/articles\/wp-json\/wp\/v2\/comments?post=632"}],"version-history":[{"count":3,"href":"https:\/\/care-givers.com\/articles\/wp-json\/wp\/v2\/posts\/632\/revisions"}],"predecessor-version":[{"id":5282,"href":"https:\/\/care-givers.com\/articles\/wp-json\/wp\/v2\/posts\/632\/revisions\/5282"}],"wp:attachment":[{"href":"https:\/\/care-givers.com\/articles\/wp-json\/wp\/v2\/media?parent=632"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/care-givers.com\/articles\/wp-json\/wp\/v2\/categories?post=632"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/care-givers.com\/articles\/wp-json\/wp\/v2\/tags?post=632"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/care-givers.com\/articles\/wp-json\/wp\/v2\/ppma_author?post=632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}